The Honest Company- Jessica Alba’s all natural product line recently released a statement following a backlash from customers via social media against the sunscreen line by the company.
Some even went as far as sharing pictures of their sunburned bodies while regarding the sun-screen lotion as ineffective regardless of the company’s claim that the lotion contains SPF 30.
The Honest Company released a statement which conveyed the fact that they believe in the safety and efficacy of the product.”The Honest Company is committed to providing safe and effective products, and we take all consumer feedback very seriously.” the reported statement acknowledged.”Our Sunscreen Lotion was tested, by an independent 3rd party, against the protocols prescribed by the U.S. Food & Drug Administration’s (FDA) monograph for over-the-counter sunscreen products. The results showed that our product is effective and safe for use as an 80 minute water-resistant (FDA’s highest rating), SPF 30 sunscreen lotion in accordance with FDA regulations when used as directed (Shake Well. Apply liberally and evenly 15 minutes before sun exposure. Reapply after 80 minutes of swimming or sweating, immediately after towel drying and at least every 2 hours).”
“The number of complaints received on our own website about our Sunscreen Lotion constitute less than one half of one percent of all units actually sold at honest.com.”
According to the company’s website; the billion dollar company is currently sold out of sunscreen spray and sunscreen lotion.
What we don’t know- is whether the complaints are borne out of users inability to follow the lotion directions properly or otherwise.
Another customer also complained that he had been out in the sun for an hour.
@Honest this is my very real result from Honest 30 SPF sunscreen. Only spent 1 hour outside. Burnt. #nothappy #red pic.twitter.com/T42TNeg5mj
— Brandon Atherton (@bdatherton) June 1, 2015
Whatever the case is, we do hope the company takes the matter more seriously.
SOURCE: Celebrity News, People
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The Honest Company by Jessica Alba Responds to Sunscreen Complaints
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